PC World Takes Printing Out Into the Real World

Date: June 30, 2011

Corvallis, OR –- We don’t mean to sound cliché, but PC World recently conducted a important study into MFP printers in the workplace. All the magazines that test printers do a great job, and really do put a printer to the test, but at the end of the day, can you really duplicate what happens day in and day out in an office? Also, in an office, you don’t have people working there that know as much about printers as a reviewer, either. PC World wanted to cut through the hype, so they selected three offices and gave each two printers to try for a week.

Here are a few of the particulars. Each of the three companies selected was from the Bay Area (Oakland and San Francisco). After listening to their needs, the experts at PC World gave each of the three locations two printers designed to meet those needs.

The first company was Zeta Communities, a company which does sustainable building. They felt their greatest needs were in scanning, copying, and printing. The two printer models selected for them were designed for small offices, the Epson Workforce 840 and the Lexmark Pinnacle Pro 901. The second company was the National Center for Science Education, a nonprofit firm. For them, two wide-formats were selected, the Brother MFC-J6710DW and the HP Office0jet 7500A Wideformat eAIO. The last company was a boutique, 440 Brannan, which was assigned an HP Envy 100 eAIO and a Lexmark Genesis.

The Results

Zeta Communities
The two printers that went to Zeta were installed professionally by their IT service and it was found to be much easier to install the Lexmark drivers than the Epson ones. When installed, the two printers had to be configured to operate in multiple PC operating systems. A conflict was found between the Epson install CD that came with the printer and the Windows 7 64-bit systems. With the Lexmark printer, updates were found and gave no problems. Overall, once installed, both units were rated highly by Zeta who appreciated the intuitive touch screen, print speed, and wireless connectivity. In the end, they felt that Epson was the better of the two printers for them because of the ability to match Pantone colors used by designers they work with.

NCSE
For NCSE, despite a lengthy and somewhat frustrating installation experience, the HP Officejet printer won out in the end. They require that a printer be able to reproduce high levels of graphics and prints. The photo quality of the HP unit was one of the most important reasons for its preference. The photo output from the Brother unit was, in the eyes of NCSE, to be of poor quality. Another knock on the HP was the amount of time a print job could take before the print preparations were done.

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